Privacy Policy

Last updated: December 10, 2025

1. Introduction

Welcome to Marketing Hub ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing analytics platform.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Business Information: Company name, website URL, and industry
  • Payment Information: Billing details processed securely through our payment providers

2.2 Information from Connected Platforms

When you connect third-party platforms (Facebook, Instagram, Google Analytics, etc.), we collect:

  • Analytics data (followers, engagement metrics, page views)
  • Account identifiers necessary to fetch your data
  • OAuth tokens (stored encrypted) to maintain your connections

We only access data you explicitly authorize and never post on your behalf without permission.

2.3 Automatically Collected Information

  • Device and browser information
  • IP address and general location
  • Usage patterns within our platform

3. How We Use Your Information

We use collected information to:

  • Provide and improve our marketing analytics services
  • Display your social media and website metrics in dashboards
  • Generate AI-powered insights and recommendations
  • Send service-related communications
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Third parties who assist in operating our platform (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including:

  • Encryption of sensitive data at rest and in transit
  • Secure OAuth 2.0 authentication for platform connections
  • Regular security audits and monitoring
  • Access controls and authentication requirements

6. Your Rights and Choices

You have the right to:

  • Access and download your data
  • Correct inaccurate information
  • Delete your account and associated data
  • Disconnect third-party platform connections at any time
  • Opt out of marketing communications

7. Third-Party Platforms

Our service integrates with third-party platforms including Meta (Facebook/Instagram), Google, TikTok, and others. Your use of these integrations is also subject to their respective privacy policies:

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@marketinghub.com